Customer Care

Customer Care - Kapiti

Customer Care - Kapiti

This is a hands-on role that is all about looking after our customers’ orders… while dabbling in some logistics too! Orders are received electronically and by email daily – your role would be to ensure these orders are processed efficiently and within agreed tight customer timeframes. You’ll coordinate the collation and distribution of orders in conjunction with the dispatch team, manage credits & claims, manage customer feedback, and generally pitch in where needed.